Queue Management System Market Size Worth $0.77 Billion By 2030 | CAGR: 4.1%

Queue Management System Market Size Worth $0.77 Billion By 2030 | CAGR: 4.1%

The global queue management system market size is expected to reach USD 0.77 billion by 2030, according to a new study by Polaris Market Research. The report " Queue Management System Market Share, Size, Trends, Industry Analysis Report, By Type (Virtual Queuing, Linear Queuing); By Deployment (Cloud, On-premises), By Application; By Region; Segment Forecast, 2022 - 2030" gives a detailed insight into current market dynamics and provides analysis on future market growth.


Expanding adoption of these solutions among numerous organizations and the retail and consumer product industries, driving market growth. The forecast period will see their growth due to the increased need to provide better customer experiences. The desire for QMS solutions to manage big customer lineups and decrease waiting times for a better customer experience is another element driving the expansion of the industry.


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Additionally, it is anticipated that there will be a rise in demand for queue management systems (QMS) products and services. This is driven by increased demand for improved customer experiences and the development of individualized relationships with potential customers. The key business and operational priorities anticipated to propel the market adoption include lower operating costs, improved customer experiences, fraud detection and prevention, improved authentication processes and operations, and enhanced real-time decision-making.


They are used to manage queues. In queueing areas, people form lines in various situations and locations. In this, tools and subsystems are combined to control and reduce customer flow, reduce waiting times, and enhance customer experience. This manages client traffic in retail stores, railway stations, airports, bus stops, and walk-in services. Using an interactive display on a retail screen, the system provides a platform to manage customer interactions.


Queue Management System Market Report Highlights

  • Virtual Queuing segment is anticipated to grow at a significant CAGR over the forecast period because the customer does not have to wait in a queue to access the service.
  • Customer Service accounted for a significant share revenue share. A significant factor driving the demand is that customer feel valued as well as their time, and customer satisfaction defines the growth of the organisation or company.
  • Cloud-based service segment is anticipated to grow at a lucrative CAGR over the forecast period. In recent years, customer and employee expectations of quick and efficient service, products, and investments in digital solutions have resulted in customer-employee expectations.
  • North America is expected to grow at a lucrative CAGR over the forecast period. As a result of enhanced processes, continuous data availability, and cloud computing, the QMS market has grown substantially in the region.
  • The global market includes. Q-nomy Inc., Qmatic Inc.,  ATT Systems Group,  Qudini Inc., QLess Inc.,  Wavetec Pvt. Ltd., Lavi Industries, Core Mobile, AKIS Technologies, Udentify Inc.,  AwebStar Technologies Pvt. Ltd.,  Skiplino Inc., OnlineToken Inc., and others.


Polaris Market Research has segmented the queue management system market report based on type, application, deployment and region:


Queue Management System, Type Outlook (Revenue - USD Billion, 2018 - 2030)

  • Virtual Queuing
  • Linear Queuing

Queue Management System, Application Outlook (Revenue - USD Billion, 2018 - 2030)

  • Reporting and Analytics
  • Appointment Management
  • Customer Service
  • Query Handling
  • In-Store Management
  • Workforce Optimisation
  • Real-Time Monitoring
  • Digital Signage
  • Customer Engagement

Queue Management System, Deployment Outlook (Revenue - USD Billion, 2018 - 2030)

  • Cloud-Based
  • On-premise

Queue Management System, Regional Outlook (Revenue - USD Billion, 2018 - 2030)

  • North America
    • U.S
    • Canada
  • Europe
    • Germany
    • UK
    • France
    • Italy
    • Spain
    • Russia
    • Netherlands
  • Asia Pacific
    • China
    • India
    • Japan
    • South Korea
    • Indonesia
    • Malaysia
  • Latin America
    • Argentina
    • Brazil
    • Mexico
  • Middle East & Africa
    • UAE
    • Saudi Arabia
    • Israel
    • South Africa