The global AI-powered virtual shopping assistants market size is expected to reach USD 12,569.38 million by 2034, according to a new study by Polaris Market Research. The report “AI-Powered Virtual Shopping Assistants Market Size, Share, Trends, Industry Analysis Report: By Deployment (Cloud, On-Premises, and Hybrid), Technology, Industry Vertical, and Region (North America, Europe, Asia Pacific, Latin America, and Middle East & Africa) – Market Forecast, 2025 - 2034” gives a detailed insight into current market dynamics and provides analysis on future market growth.
The AI-powered virtual shopping assistants market is rapidly transforming the retail and e-commerce industries. These assistants leverage artificial intelligence (AI) to enhance customer experiences, streamline purchasing decisions, and drive sales. These intelligent assistants use natural language processing (NLP), machine learning (ML), and data analytics to provide personalized recommendations, answer customer queries, and facilitate seamless shopping experiences across digital and physical retail environments.
AI-powered virtual shopping assistants are being deployed across various platforms, including e-commerce websites, mobile apps, social media, and even in-store kiosks. They assist customers by offering product suggestions based on browsing history, answering FAQs, processing orders, and handling post-purchase support.
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The rising demand for personalized shopping experiences is propelling the AI-powered virtual shopping assistants market growth. People now prefer tailored recommendations that align with their preferences, past purchases, and browsing behavior. AI-powered shopping assistants analyze vast amounts of customer data such as purchase history, demographic information, and real-time interactions to deliver highly relevant product suggestions, thereby encouraging their adoption across e-commerce platforms and retail outlets.
By Deployment Outlook (Revenue, USD Million, 2020-2034)
By Technology Outlook (Revenue, USD Million, 2020-2034)
By Industry Vertical Outlook (Revenue, USD Million, 2020-2034)
By Regional Outlook (Revenue, USD Million, 2020-2034)