AI in Patient Engagement Market Growth $33.68 Billion By 2032 CAGR 20.9%

AI in Patient Engagement Market Size Worth $ 33.68 Billion By 2032 | CAGR: 20.9%

The global ai in patient engagement market size is expected to reach USD 33.68 billion by 2032, according to a new study by Polaris Market Research. The report “AI in Patient Engagement Market Share, Size, Trends, Industry Analysis Report, By Technology (NLP, Chatbots); By Delivery Type; By Functionality; By Therapeutic Area; By Application; By End-use; By Region; And Segment Forecasts, 2024 - 2032” gives a detailed insight into current market dynamics and provides analysis on future market growth.

Healthcare providers and organizations are increasingly recognizing the significant benefits that Artificial Intelligence (AI) can bring to patient engagement, healthcare delivery, and overall results. They understand that AI has the potential to improve the patient experience greatly, enhance healthcare quality, and optimize operations, all of which lead to improved patient outcomes. AI achieves this by providing personalized communication through the analysis of patient data, tailoring information, reminders, and recommendations.

AI-powered chatbots and virtual assistants offer round-the-clock support, enhancing accessibility and convenience for users. They handle tasks such as automated appointment scheduling and reminders, effectively reducing no-show rates. Additionally, these technologies enable remote monitoring of vital signs, allowing for timely interventions when necessary. Predictive analytics plays a crucial role in identifying high-risk patients and facilitating proactive care strategies.

AI-driven reminders improve medication adherence, and patient education materials are customized for better comprehension. In the realm of telemedicine, AI enhances the overall quality of services, and language translation features bridge communication gaps effectively. Data analysis guides decision-making processes, behavioral analysis detects non-compliance or mental health issues, and clinical decision support systems enhance the quality of care provided. Moreover, robust data security measures build trust and confidence in these AI-driven solutions.

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AI's patient-centered and data-driven approach is transforming healthcare, enhancing engagement, and leading to better outcomes. Additionally, the COVID-19 pandemic played a significant role in accelerating the adoption of AI in patient engagement. The crisis underscored the importance of remote healthcare solutions, telemedicine, and data-driven decision-making. AI-enabled remote patient monitoring facilitated telehealth consultations and offered valuable insights from patient data. This experience reaffirmed the healthcare industry's commitment to leveraging AI's potential, especially during crises, to enhance patient engagement.

The incorporation of chatbots into critical care nephrology presents an intriguing and promising opportunity within the healthcare domain. Although their utilization is not widespread yet, they offer several potential advantages, such as increased accessibility to healthcare services, improved clinical decision-making, and personalized patient education. As technology advances, integrating chatbots into critical care nephrology has the potential to enhance patient care and outcomes greatly.

AI in Patient Engagement Market Report Highlights

  • Cloud based segment held the largest share, owing to its scalability, flexibility, and cost-efficient solution
  • Communication segment dominated the market due to seamless, personalized interactions between stakeholders
  • North America dominated the market, owing significant investments in digital health solutions
  • The global players include Cerner Corp., IBM Watson Health, Nuance Communications, Ada Health, Lark Health, Welltok, Aiva Health, and PatientBond.

Polaris Market Research has segmented the AI in patient engagement market report based on delivery type, technology, functionality, therapeutic area, application, end use, and region:

AI in Patient Engagement, Delivery Type Outlook (Revenue - USD Billion, 2019 - 2032)

  • Cloud Based
  • On-premise

AI in Patient Engagement, Technology Outlook (Revenue - USD Billion, 2019 - 2032)

  • NLP (Natural Language Processing)
  • Chatbots
  • Computer Vision

AI in Patient Engagement, Functionality Outlook (Revenue - USD Billion, 2019 - 2032)

  • Communication
  • Health Tracking & Insights
  • Billing & Payments
  • Administrative
  • Patient Education
  • Others

AI in Patient Engagement, Therapeutic Area Outlook (Revenue - USD Billion, 2019 - 2032)

  • Health & Wellness
  • Chronic Disease Management
  • Others

AI in Patient Engagement, Application Outlook (Revenue - USD Billion, 2019 - 2032)

  • Population Health Management
  • Outpatient Health Management
  • In-Patient Health Management
  • Others

AI in Patient Engagement, End Use Outlook (Revenue - USD Billion, 2019 - 2032)

  • Payers
  • Providers
  • Others

AI in Patient Engagement, Regional Outlook (Revenue - USD Billion, 2019 - 2032)

  • North America
  • U.S.
  • Canada
  • Europe
  • Germany
  • UK
  • France
  • Italy
  • Spain
  • Russia
  • Netherlands
  • Asia Pacific
  • China
  • India
  • Japan
  • South Korea
  • Indonesia
  • Malaysia
  • Latin America
  • Argentina
  • Brazil
  • Mexico
  • Middle East & Africa
  • UAE
  • Saudi Arabia
  • Israel
  • South Africa

AI in Patient Engagement Market Report Scope

Report Attributes


Market size value in 2024

USD 7.39 billion

Revenue forecast in 2032

USD 33.68 billion


20.9% from 2024 – 2032

Base year


Historical data

2019 – 2022

Forecast period

2024 – 2032

Quantitative units

Revenue in USD billion and CAGR from 2024 to 2032

Segments covered

By Delivery Type, By Technology, By Functionality, By Therapeutic Area, By Application, By End-Use, By Region

Regional scope

North America, Europe, Asia Pacific, Latin America, Middle East & Africa


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